5 M’sians share their pain and struggles running a restaurant and how one app solved them all

For many, being in the F&B queue is an absolute dream come true, while for others it’s a way to survive. Be that as it may, running a restaurant or a café is not a walk in the park. With that, we approached a few local restaurateurs to share with us some of their own struggles and how they managed to overcome them with a little help from services like Food market hub. If you’re in the business or thinking of getting into this job, be sure to keep reading!

1. Negotiate with suppliers for better prices

We need reliable suppliers who can be held responsible for the delivery of our orders to avoid any delays. In addition, we also want to show suppliers our sales data in order to negotiate better terms with them.” — Andrew, COO of myBurgerLab

Reliable suppliers will always make sure to deliver accurate orders on time and in good condition, which is crucial to ensure the continued operation of a business.

Solution: Food Market Hub tracks sales and generates valuable business data. By showing suppliers the sales data, Andrew can gain the trust of suppliers to negotiate longer and better terms with them.

2. Constant monitoring of food costs

Seafood and vegetable prices are often fluctuating and unpredictable. This is why we find it difficult to adjust the prices of our products without reducing their sales and accessibility.” — Yen Lee, co-founder of Mr Fish

Tracking food costs is crucial to ensure products are sold at competitive prices without compromising the profit margin.

Solution: With Food Market Hub, you can calculate the cost of each dish considering the latest food costs and vendor prices. Without the need to manually track food costs, Yen Lee needs less manpower to run her business and can make informed decisions on price adjustments.

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3. Deal with inevitable human error

We started by manually managing our supplies and stocks. In addition to requiring a lot of time and manpower, there are also inevitable human errors that we had to deal with.” — Jun Hoong, co-founder of The fish bowl

Whether it’s wrong orders, miscommunication, or inaccurate inventory, these mistakes can waste time and money and disrupt workplace productivity in a restaurant.

Solution: To reduce the risk of human error, The Fish Bowl relies heavily on the sourcing and inventory management services of Food Market Hub, which offers automated ordering from suppliers as well as live stock updates. real time.

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4. Keep track of all inventory

From disposables to consumables, there are too many goods and materials to keep track of across our five outlets. It is extremely inconvenient if we have to track them manually on paper.” — Rahmawan Andyka, Deputy Operational Supervisor at Kopi Kalian

From cleaning supplies and take-out packaging to fresh produce, it’s important to know what’s available or risk running out of essential items that could affect your business.

Solution: By entering all inventory into the Food Market Hub app, Rahmawan was able to better visualize cash flow and receive real-time inventory updates anytime, any day. This facilitates inventory management, which improves management efficiency and data accuracy.

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5. Over-Ordering or Under-Ordering Ingredients

By manually managing background operations and calculations, we may not be able to estimate the number of ingredients required based on our inventories, which may result in over-ordering or under-ordering.” — Kok Jit Weng, owner of Khatulistiwah Cafe

Overordering can easily lead to waste and contamination in the storage area, while underordering leads to inadequate ingredients to serve certain menu items.

Solution: To place orders, Jit Weng uses Food Market Hub for a more streamlined ordering system. Automated pre-calculations and sales forecasts allow him to restock within budget and it also notifies him when certain stocks are low to avoid under-ordering.


As you can see, running an F&B business comes with challenges that are not easy to overcome. But luckily, we have services like Food Market Hub that are specifically designed to solve the above problems, all using a single app!

If you didn’t already know, Food Market Hub is an online business management platform designed to modernize your F&B operations and increase your profits. If you are in the F&B line and consider trying this app, you will be glad to know that they have a promotion not to be missed!

From April 29, 2022, the top 50 merchants who sign up for the Food Market Hub can enjoy one month free + 20% discount their first year subscription fee!


Wondering how Food Market Hub can help you improve your business? Here are some of the benefits you can enjoy by using the app:

  • Systematize back-end operations
    • From sourcing to inventory management, Food Market Hub facilitates all back-end operations by promising:
      1. Easy navigation: The ordering platform and layout are designed to mimic online shopping carts, which are familiar to many.
      2. Efficient order management: Be informed of stock availability and track deliveries of on-demand orders.
      3. Real-time inventory updates: All data will be automatically synchronized to allow you to visualize your cash flow.

By systematizing and automating these operations, users can better manage their time to focus on other front-end tasks.

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  • Perform a thorough data review
    • Apart from simplifying back-end operations, Food Market Hub also provides users with useful data about their businesses, such as accounting, profit and loss. This data can be used to:
      1. Forecast restaurant sales to avoid over or under ordering.
      2. Review past performance and identify seasonal trends.
      3. Determine product costs based on the latest food and supplier prices.


  • Diversify supplier options
    • Trusted vendors on Food Market Hub can be contacted via multiple platforms, such as WhatsApp, email, SMS, and phone calls. This allows restaurateurs to find suppliers and track communications easily. Additionally, they can also compare supplier prices and negotiate better terms for the best deals.

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Are you ready to grow your business by optimizing these daily operations? Download the Food Market Hub app from the App store or google play now!

For more information, visit the Food Market Hub websiteor follow them on:

Do you think the incorporation of technology can help overcome difficulties for restaurateurs? Let us know in the comments below!

Lance B. Holton