Agile ICE development contract scheduled for mid-January

Written by Dave Nyczepir

Immigration and Customs Enforcement will issue a solicitation in mid-January 2022 for a new Scalable Ways to Initiate Flexible Tasks (SWIFT) contract that aims to cover the development, operational support and maintenance of existing and potential applications within a new center of excellence.

The DHS sub-agency plans to support the agile development of Platform-as-a-Service applications, hyperautomation, visualization and collaborative services through provisioning.

Outsourcing the work to contractors with strong DevSecOps processes will allow ICE to extend its agency-wide procurement model and assess emerging technologies, software and hosting options. .

“Automation, continuous integration and continuous development are considered by the CIO’s office to be of the utmost importance in order to be able to successfully deliver value to our clients,” the draft statement of work reads. performance (PWS).

The Platform-as-a-Service (PaaS) domain covers ServiceNow and Dynamics systems, as well as emerging technologies, with the goal of developing workflow automation improving user experience through self-service and mobility.

Hyper-automation combines technologies such as robotic process automation (RPA) and machine learning (ML) to identify, control and automate IT processes. ICE uses UiPath and Power Automate for RPA, and a potential hyper-automation use case creates a predictive algorithm that identifies future staffing needs.

The visualization area covers dashboards and reports using Tableau, Qlik, PowerBI, and emerging services with the goal of deploying a mobile app by Q3 FY2022.

Collaborative Services supports SharePoint and ICE.gov, as well as a digitized intake process for client induction.

ICE currently plans to award two awards for each of the four areas, with the areas of hyperautomation and visualization reserved for small businesses and areas of PaaS and collaborative services in full and open competition. Task orders will be issued under each area.

Suppliers can win awards in multiple areas, as long as they submit separate proposals for each, and ICE has not set any limits on collaborative arrangements.

Unlike the Repository for Analytics in Virtualized Environment (RAVEn) data analysis contract, for a platform that only Homeland Security Investigations will use, SWIFT supports the entire ICE.

Suppliers have until 10 a.m. EDT on December 30 to provide comments on the draft PWS.

Lance B. Holton