Reliability Management is a new feature in Sumo Logic Observability that helps organizations take a fundamentally better approach to measuring and improving the reliability of distributed applications. This approach focuses on application reliability from the end-user perspective instead of monitoring and alerting on all of the infrastructure, services, and application components involved in the response.
“Sumo Logic Reliability Management shifts the focus from reliability from the underlying technology components to the user experience. It connects business concerns to technological behavior. By facilitating alignment between application owners and developers, reliability management essentially serves as the blueprint needed to manage at the enterprise level versus the signal level,” said Erez Barak, VP product development for observability, Sumo Logic. “Organizations can now find the optimal cadence to balance innovation speed with service reliability and turn SLO metrics into actionable insights to deliver on their performance promises to customers.”
Read the blog: Rethinking Reliability Management: How Aligning Technology Performance with Business Outcomes Improves Decision Making
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